Customer-facing assistants
Conversational AI assistants that help customers find answers any time.
Generative AI solutions and AI assistants.
We design and ship GenAI solutions that fit real business workflows, from customer-facing AI assistants to internal knowledge tools, built on large language models and grounded in your data.
What we build
Generative AI, delivered where it matters.
Practical GenAI that your customers and team actually use, integrated with the systems you already have.
Staff & knowledge assistants
Internal assistants that help your team find policies, processes and answers fast.
Natural-language search
Search across documents and policies by simply asking a question.
Summarisation & drafting
Summaries, drafts and reports generated from your content.
Brand voice & guardrails
Assistants that stay on topic, sound like you and know when to hand over.
Practical integration
GenAI connected to your existing systems, websites and workflows.
How we work
From first idea to assistant in production.
Understand
We work closely with you to learn your vision, goals, data and the workflow worth improving.
Prototype
We shape a tailored solution and prove it against your real documents and cases.
Engineer
We build with the latest tools and frameworks, keeping you involved at every stage.
Launch & improve
We launch, refine and support, so the solution keeps driving growth.
Client work
See it in production.
Use cases & technology
Where generative AI fits.
Use cases
Customer servicePolicy & product questionsInternal knowledgeDocument summariesContent draftingWorkflow automation
GenAI stack
GenAILarge Language ModelsLangChainRAGEmbeddings
Delivery
PythonFastAPIDjangoFlaskReact
FAQ
Frequently asked questions.
What is generative AI?
Generative AI (GenAI) is AI that creates new content, such as answers, summaries or drafts, from a prompt. Large language models (LLMs) are the technology behind most text-based generative AI.
How is an AI assistant different from a traditional chatbot?
Traditional chatbots follow fixed scripts and break when a question is phrased differently. LLM-based AI assistants understand natural language and, with RAG, can answer from your own content.
Which large language models do you use?
We choose the model to suit the task, and build with frameworks such as LangChain so the solution isn’t locked to a single model.
Can generative AI be added to our existing website or app?
Yes. We build assistants and APIs that plug into existing websites, apps and internal tools.
Bring generative AI into your business.
Tell us where your customers or team need faster answers, and let’s explore what GenAI could do.